Friday, 19 June 2026

The Customer is Always Right? -お客さんはいつも正しい?-

I went to the supermarket this morning with a guide.  My guide helps me do my shopping, taking me around the aisles and looking for the items that I request. 

I wanted to buy some dried apricots, which I had bought before.  But this time my guide couldn’t find them in the dried fruits section. 

She turned round and said, “Hold on.  I’ll ask someone about the apricots.” 

I heard her asking someone behind me, and a young man answering. 

“I think they should be on this shelf here, if they are here at all,” he said.  “Let me see…  There are prunes, cherries, raisins.  But I don’t see any apricots.” 

My guide got a little impatient with the young man.  “Well, do you have the apricots or don’t you?  Have they been moved to another shelf?” 

The young man got a bit flustered at the criticism and then said, “You know, I don’t actually work here.  I’m just a customer.” 

It was quite embarrassing.  We had been pestering the man and getting him to search the shelves, somehow assuming that he was a staff member. 

I never did find those dried apricots.  I will have to make do with prunes instead.

 


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